FAQ

  • Do you have weekend appointments?

    We accept appointments on Saturday from 10am-1pm and on Sunday from 10am-1pm.

  • What types of payments do you accept?

    We work with both clients who have insurance and those who prefer to pay out of pocket.

    Currently, I accept the following insurance plans: Cigna (Evernorth), United Healthcare (Optum), Medicaid, ComPsych, Anthem, and Aetna.

    If you are not using insurance, private pay options are also available. We accept payment by cash, credit or debit card at the time of service.

    If you have questions about your coverage or would like help verifying your benefits, we’re happy to assist before we begin.

  • How long and how often are the sessions?

    Each session is 45-60 minutes and can be as frequent as the client needs.

  • Is there a penalty for missed appointments?

    Therapists ask that you call within 24 hours to cancel your appointment. We understand that things come up unexpectedly and you may need to cancel, just be sure to call. If you do not call to cancel your session, you will be charged 50% of your fee (that insurance will not pay for).

  • Why should you choose Better Life Counseling?

    At Better Life Counseling, we aim to provide quality, trauma-informed services. We pride ourselves on meeting our clients where they are and not where we want them to be. Therapy is to be taken very seriously and we want our clients to feel supported in every step of their growth. Our Clayton location is convenient to a bus line, surrounded by eateries, and a welcoming safe space to be yourself.

  • Are you a licensed therapist?

    Yes. All BLC therapists are licensed professional counselors (LPC), with a combined 20+ years of experience.

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